BEST RATE GUARANTEE
When you book directly with The Balkan Jewel Resort & Chalets, you always get the best rates available.
BOOK NOW, PAY LATER
You can pay when you arrive at the hotel
You can cancel your reservation up to before the day of your arrival
(except public holidays)
NO HIDDEN BOOKING COSTS
There are no hidden fees when you book directly with us.
All duties and taxes are already included in the final price.
EARLY CHECK-IN AND LATE CHECK-OUT
Make the most of every second – direct bookers enjoy early check-in and late check-out upon request, subject to availability on the day.
When you book directly with us you will be given priority for a room upgrade to the next category upon check-in. Subject to availability.
AMEND OR CHANGE BOOKING
If you have booked directly with us we will be happy to make amendments as per availability and most importantly without any additional charges hassles, difficulties or conditions.
MORE PERSONALIZED STAY
Imagine you are travelling with your significant other for your Anniversary and you wish to have upon arrival a special room delivery. Or you are travelling with a baby and wish to have a baby cot. Or you want to stay on the second floor… , there’s nothing more important to us than the satisfaction of our guests. So, contact us directly, we are happy to help.
In case that you have any problems before, during or after your stay, you can contact us directly. We will do everything we can to resolve your situation. You will also book your accommodation with friendly, English and Bulgarian speaking staff. Tell us your wishes, and we will meet them – individually and personally.
TO BOOK DIRECT CALL US: +359 747 98 111; +359 882 811 211
OR SEND US EMAIL: firstname.lastname@example.org