Balkan Jewel Resort Area Betolovoto, P.O. Box 62 Razlog 2760, +359 747 98 111

General Services

General Services

Laundry/Ironing

Our cleaners can offer laundry/ironing services to the guests at a charge. Laundry delivered to the Reception until 10:00am will be returned before 8:00pm of the same day. Laundry received after 10:00am will be returned in the next day. Ask at the Reception desk for price list.

Security

Balkan Jewel Resort provides a 24-hour security service for the safety of all its guests.

Parking

We offer free parking in our 2 basement garages or in our private ring road for all guests staying at the Balkan Jewel.

Internet Connection/Wi-Fi

Guests can make use of a free of charge wi-fi internet in all residences as well as all common parts (lobby, restaurant and reception).

Shuttle Bus

The Balkan Jewel shuttle bus goes to and from Bansko centre, Bansko Gondola Lifts, and the Pirin Golf & Country Club on schedule. The service is free of charge for all our guests. 

Transfers

We can arrange airport transfers on request. Rates can be checked with the Reception desk. All airport transfers must be arranged and booked in advance.

Transport

Balkan Jewel Resort can offer transport to any location in Bulgaria or the vicinity including Greece upon special request. Please check prices with the Reception desk.

Taxi Service

Balkan Jewel can arrange a taxi pick-up from and to the resort. Please arrange with the Reception desk.

Car Hire

Our Resort offers rent-a-car service from the Reception desk on request.

DVD Rentals

Balkan Jewel offers over 1000 variety of DVD selection. Please inquire at reception for complete list of DVDs. Available to rent at 2 BGN daily, per DVD. A deposit of 20 BGN is required to be deposited with reception and refunded on return of DVDs.

Book Library

Balkan Jewel offers a wide selection of interesting books free of charge. Please inquire at reception desk.

Bicycles Rental

Whether you just want to have a biking tour in the region or to exercise you can make use of our bicycles for rent at the cost of 15 BGN for an adult and 10 BGN for a child.

Events Organization

Balkan Jewel can organize any type of event for you, ranging from corporate seminars, conferences, meetings Incentives and team buildings to weddings and  family celebrations.

Activities

Balkan Jewel organizes a variety of activities and excursions. Guests can enjoy their stay and make the most of it all year round. Please check our Activities & Excursion Section for a detailed list of what we can offer.

Doctor on Call

A doctor can be brought to the Resort at a charge, on request.

Babysitting

Baby sitting can also be arranged on request at a charge.

Baby cots

Balkan Jewel offers baby cots for rent at 5 BGN per day. Please ask for availability and request at reception.

Cleaning

The daily quick clean of the rooms does not include cleaning of the kitchen board (washing of dishes and cleaning of oven and heating plates). This service is offered at an extra charge of 10 BGN and could be requested at reception.